Dar es
Salaam, Wednesday January 08, 2013; Bank M Tanzania, has
reported strong earnings growth for the year ended 31st December
2013 with a pre tax profit at TZS 17.62 Bln, registering a growth of 39% as compared with TZS 12.66 Bln for the year ended 31st
December 2012. The bank’s profit before
tax for the fourth quarter of 2013 was TZS 4.45 Bln an increase of 45% over the
previous year’s fourth quarter earnings of TZS 3.08 Bln.
Speaking
during a press briefing in Dar es Salaam yesterday, Bank M Deputy CEO
Jacqueline Woiso said that the bank, which is one of the top 10
banks of the country has shown all round growth and is known for setting the standards
for customer service, innovation in product delivery and earnings growth in an
overcrowded and competitive industry.
“Our profits are backed by strong
underlying performance across all areas – lending activities, transaction
processing, funds transfer and forex dealings” said Jacqueline adding that these results were
achieved through a thorough understanding the needs of customers, a readiness
to meeting those needs and the ability to deliver on promises, while minimising
the risks in doing business.
“Our asset quality is of the
highest order with Non Performing Loans (NPL) accounting for less than 2% of
total advances. During the year, the advances level crossed the TZS 400 Bln
level and touched TZS 421 Bln by year-end” revealed her adding “We have a diversified
portfolio of loans covering various sectors of the economy. This has assisted
us in maintaining the health of the highly profitable portfolio and as a
result, our Interest income grew by a more than 30% from a level of TZS 38 Bln
to TZS 50 Bln”.
The seasoned banker went on to say that noninterest
income contributes significantly to the bottom line boosted by world class
service delivery and robust processes. Apart from the prompt credit delivery
mechanism, the bank’s services relating to funds transfers, cash transactions
and tax payments (money.mapato) have been widely appreciated by both customers
as well as those who are not regular customers, who have availed of these
facilities. These transactions are a strong source of fee based income which
has improved profitability of the bank.
During the quarter, total shareholders’
funds increased to TZS 62.98 Bln due to plough back of profits and infusion of
fresh capital.
Commenting further, Jacqueline said that one of the
notable strengths of the bank, which helped it to keep raising the bar at every
stage, was the dedication and commitment of its staff. The bank has over 200
staff members, half of whom are female and the bank’s internal policies and
human resources management practices has resulted in team spirit and a will to
serve the customer with the highest efficiency and politeness.
She wished the
entire Bank’s customers and stakeholders a happy and prosperous new year and
reiterated the Bank’s commitment to provide the best services and attention at
all times.
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